American Home Shield Home Warranty Review

American Home Shield is a Tennessee-based company founded in 1971 to provide home warranty services in the United States through its network of home service professionals. The company offers service contracts that cover the repair or replacement of major components of home systems and appliances.

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Positive Reviews of American Home Shield

“Unlike the ripoff extended car warranties that are a waste of money, this home warranty service is REAL and highly recommended. We are very happy with the promptness and quality of service. Just the peace of mind is worth the low monthly payment. Asking for service is done online. In very short time. you are contacted by a reliable, local, and professional contractor who will schedule a visit. The contractors we have met have been highly qualified and wonderful. They stick with the job until you are happy. Visit them online and join today.”

—CHARLES WOHL

Negative Reviews of American Home Shield

“I’ve been a customer for years. No real problem on the service side, however their contract requires them to replace a covered item if the repair person says it can’t be fixed. I’ve waiting on hold 30+ minutes three times, with two hang ups and the one time they answered they claimed they were waiting for the vendor’s appraisal that it could not be fixed even though they had the information. I’ve tried their FB page with a promise I would be contacted (never happened). My ex-wife has tried so many times we are ready to buy the appliance ourselves, which I believe is the reason for the bad service.”

—MARK STEINBORN

merican Home Shield Plans and Coverage

Shield Essential

(Home Systems)

$325

cover

  • Air Conditioning
  • Heating
  • Ductwork
  • Plumbing
  • Electical
  • Water Heaters
SHIELD PLUS

(Systems and appliance)

$470

cover

  • Air Conditioning
  • Heating
  • Ductwork
  • Plumbing
  • Electrical
  • Water Heaters
  • Washer
  • Dryer
  • Kitchen Refrigerator
  • Built-in Microwave Ovens
  • Dishwashers
  • Garbage Disposals
  • Ranges/Ovens/Cooktops
SHIELD COMPLETE

(Comprehensive Plan)

$515

cover

  • Air Conditioning
  • Heating
  • Ductwork
  • Plumbing
  • Electrical
  • Water Heaters
  • Washer
  • Dryer
  • Kitchen Refrigerator
  • Built-in Microwave Ovens
  • Dishwashers
  • Garbage Disposals
  • Ranges/Ovens/Cooktops
  • Ceiling Fans
  • Telephone Wiring
  • Doorbells
  • Garage Door Openers
  • Instant Hot / Cold Water
    Dispensers
  • Built-in Exhaust/Attic/Whole
    House Fans
Additional Coverage
  • Roof Coverage –$150
  • Additional Refrigerators –$15
  • Pool or Spa Equipment (chlorine system) –$185
  • Pool or Spa Equipment (saltwater system) –$240
Company Details
  • NHSCA Members
  • Customers1.7 million
  • Employees1,700
  • Founded1971
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